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RETURN POLICY

 

Please inspect your shipment upon receipt. If your shipment is damaged or faulty at that time, notify us immediately  at 800-876-KITS (5487) or 714-502-0700 and we will replace the products free of charge.

If for any reason you are dissatisfied with your purchase, notify us within 30 days of your purchase date and we will provide you with a refund of your purchase less original shipping costs and a 20% restocking fee.

phone 800-876-5487 or 714-502-0700

fax 714-502-0084

or e-mail to: click here

  1. The item must be new.  In other words, we cannot accept returns of any container of chemical reagent that is significantly less than full.
  2. The original receipt (or a legible copy) must be enclosed with the items you wish to return.
  3. The purchase date on your receipt must be within the last 30 days.

 

Our products are warranted against manufacturers defects for 90 days from the date of purchase from Fuller Engineering Inc. Within this period, we will perform repairs without charge for parts and labor. Simply send your receipt as proof of purchase date to Fuller Engineering Inc. along with the product.  Warranty does not cover transportation costs, nor does it cover a product subjected to misuse or accidental damage.

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